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2-Year Warranty on the Portable Biovibe and the Photon Biovibe
3-Year Warranty on the Wellness Pro 2010
What is covered: All parts are guaranteed against defects
in material and workmanship.
For how long: For two years from the purchase date.
For the Wellness Pro 2010 three years from the purchase date.
CDs are not returnable unless damaged during shipment in which case they will be replaced.
This is due to the ease of copying them.
What we will do: We will repair or replace any defective
parts.
What you must do:
1. Contact us for return and shipping instructions. You can call
us at 1-800-539-1320, or email us at (Support@PhotonBiovibe.com).
Pack the product in its original carton, and in the same manner
in which you received it, or as identical as possible.
2. Include proof of purchase inside the box.
3. Label and ship the unit, freight prepaid and insured (by the
customer), to:
Sacred Enterprises LLC
935 N. Beneva Rd.
Suite
609 #30
Sarasota, Florida 34232
Other Conditions
The provisions of this warranty are in lieu of any other written
warranty, whether express or implied, written or oral, including
any warranty of merchantability or fitness for a particular purpose.
The manufacturer's maximum liability shall not exceed the actual
purchase price paid by you for the product. In no event shall
the manufacturer be liable for special, incidental, consequential,
or indirect damages. This warranty does not cover a defect that
resulted from improper or unreasonable use or maintenance, accident,
improper packing, or unauthorized tampering, alteration, or modification
as determined solely by us.
Biovibe 90-Day Replacement Policy
If any part requires repair during the first 90 days after receiving
your Photon Biovibe or Portable Biovibe, due to manufacturer defect, then Sacred Enterprises
LLC will replace it with a new unit.
Wellness Pro 3 Year Replacement Policy
If any part requires repair during the first 3 years after receiving
your Wellness Pro, due to manufacturer defect, then Sacred Enterprises
LLC will replace it with a new Wellness Pro.
What you must do:
1. Contact us for return and shipping instructions. You can call
us at 1-800-539-1320
or Simply Contact
Us.
2. Pack the product in its original carton, and in the same manner
in which you received it, or as identical as possible.
3. Include proof of purchase inside box.
4. Label and ship the unit, freight prepaid and insured (by customer),
to the address provided.
5. After receiving an RMA number from us this RMA number should
be clearly marked on all 4 sides of the shipment being returned.
30-Day Money-Back Guarantee
If for any reason you are not satisfied with your Photon Biovibe or Portable Biovibe,
you can return it to Sacred Enterprises LLC for a full refund
of the amount of the purchase minus a 15% restocking fee. Overseas orders have a 20% restocking fee plus any shipping charges or additional expenses incurred.
Return the Wellness Pro for a full refund
of the amount of the purchase minus a 10% restocking fee.
You
have 30 days to do so from the time you receive your order. Thie does not cover your shipping costs.
You must first contact us to obtain a return authorization number
and further instructions. To avoid a delay in getting your refund
to you, include a copy of your email or printed receipt. You can
even just include a note that provides your name, address, phone
number, and invoice number if possible.
Note: If you order more than one unit, and return part
of your order, your total price will be adjusted according to
how many units you keep. Then, you will be credited the difference
between what you originally paid, and the adjusted price.
It is highly recommended that you make sure the item you returned
can be tracked (additional fee with the Post Office, but standard
with other delivery services). You should also insure the item in case of damages or if the item gets lost by the shipping company.
Mandatory FDA Disclosure: The Photon Biovibe is not a substitute
for medication or professional treatment. This instrument is for
experimental use only. The statements enclosed herein have not
been evaluated by the Food and Drug Administration. The product
mentioned herein is not intended to diagnose, treat, cure, or
prevent any disease. Information and statements made are for educational
purposes and are not intended to replace the advice of your family
doctor. We do not dispense medical advice, prescribe or diagnose
illness.
© Copyright
2004. All rights reserved.
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